Contact information
Contact Information
Gold Coast Flowers
For questions about an order, delivery, pickup, floral arrangement, custom request, or general inquiry, please contact us using the information below.
Phone
(773) 573-8129
You may call or text us during business hours.
For urgent order changes, including updates to the delivery address, recipient information, phone number, delivery instructions, or card message, please contact us by phone as soon as possible.
We usually respond to email inquiries within 1 business day.
For time-sensitive delivery questions or same-day order requests, please call or text us instead of sending an email.
Store Address
Gold Coast Flowers
8 E Chestnut St
Chicago, IL 60611
United States
Business Hours
Monday–Sunday: 10:00 AM–8:00 PM
Same-day delivery orders may be accepted until 5:00 PM, subject to product availability, delivery capacity, recipient availability, and delivery location.
Service Area
Gold Coast Flowers provides local flower delivery throughout Chicago and eligible surrounding suburbs.
Delivery availability, minimum order requirements, and delivery fees are calculated automatically at checkout based on the delivery address.
Order Support
When contacting us about an existing order, please provide:
- Your full name
- Order number
- Recipient’s name
- Delivery or pickup date
- A brief description of your question or requested change
Order changes cannot be guaranteed once preparation or delivery has begun.
Quality or Delivery Issues
Any issue with an arrangement or delivery must be reported within 24 hours of delivery.
Please email clear photographs of the arrangement and packaging to goldcoastfloral@gmail.com and include your order number.
Contact Details
Gold Coast Flowers
8 E Chestnut St, Chicago, IL 60611
Phone: (773) 573-8129
Email: goldcoastfloral@gmail.com
Hours: Monday–Sunday, 10:00 AM–8:00 PM
Same-day order cutoff: 5:00 PM